All pick-ups are done by appointment to be scheduled at the time of booking. Please allow 45 minutes for vehicle orientation and Q & A session to familiarize yourself with the operation of each vehicle.

Scheduled rental pick-ups and drop-offs will be made at 3131 Muldoon Road unless otherwise agreed upon or arranged in advance. Pick-ups and drop-offs (Anchorage area only) are available for a $25 service charge, schedule permitting.   

Rental bookings are on a daily basis. Pick up is no earlier than 8 am on the first booked day and returns are no later than 6 pm on the last booked day. We will do our best to be accommodating of special circumstances as we are able, but please plan accordingly. There are no prorated refunds for later pick up or earlier drop off of any rental vehicle.

Additional days may be booked as long as there are no scheduled bookings that would interfere by doing so. Please request any additional days within 24 hours of your rental return date to allow for the possibility of us not being able to accommodate it. 

All pick-ups and all returns will need to be made in Anchorage. We do not offer one-way trips or drop-offs. Any vehicles requiring Alaska Overland Adventures to retrieve vehicles outside of Anchorage are subject to retrieval fees of up to $1000.

Vehicle condition and cleanliness at drop-off should be equal to what it was at pick up.

50% of the rental charge is required at time of booking to secure rental vehicle for dates requested as a rental deposit. Security deposit is not included.

100% of the remaining rental balance is due 14 days prior to rental pick up date. Security deposit is due the day of rental pick up.

Cancellations made after 13 days prior to rental date but before 8 days will receive 75% of their rental refunded to them within 7 business days. Any cancellations made within 7 days prior to rental date will receive 50% of their rental refunded to them within 7 business days.

Requests to reschedule will be accommodated pending availability of requested dates. If requested dates cannot be accommodated within the calendar year of the operating rental period (May 1st through October 31st), cancellation policy will apply. Rescheduling requests may incur additional fees.

Requests for cancellation and rescheduling need to be made in writing to Alaska Overland Adventures in order to be binding. We encourage our guests to consider trip insurance to alleviate the stress and cost of unforeseen last-minute circumstances.

A $1500 damage deposit will be applied to all bookings at the time of pick-up. The security deposit funds will apply to any damages, missing equipment, lost items, gasoline charges, unpaid traffic or parking fines, excessive cleaning or service fees associated. Any unapplied portion of the damage deposit will be released 7 days after the rental return.

All equipment provided is the responsibility of the renter throughout the rental term. The renter agrees to authorize Alaska Overland Adventures to charge the credit card used for booking for any damages or replacement costs for items damaged, missing or stolen.

Vehicle mileage is included in the rental rate.

Rental Rates do not include the 8% local Municipality of Anchorage rental car tax or the 3% State of Alaska recreational vehicle tax.

Rental vehicles will have a full tank of gas at the time of pick up and are expected to be full upon return. Any vehicle returning without a full tank of gas will be charged the amount needed to fill plus a $25 service charge. This will be charged to the card used for booking.

Rental vehicles will be fully cleaned inside and out prior to rental. Rental vehicle shall be returned in the same condition. Please allow ample time to accommodate proper cleaning to avoid cleaning charges of up to $250.00.

Both vehicle and camper rental require the person renting to have a valid and current driver’s license drivers and be at least 25 years of age. International renters are required to have proof of a foreign driver’s license as well as a current passport for rental. These documents must be provided to Alaska Overland Adventures no later than 24 hours prior to pick up. 

Any additional drivers must be approved and listed on the rental agreement. 

Credit cards used for booking must match the primary renter’s name listed on the rental agreement.

Smoking is NOT permitted inside any of our vehicles or campers. Any renter violating this will be charged a $500 cleaning fee.

Pets or animals are NOT allowed inside any of our vehicles or campers. (Do your best not to let the wildlife in =0) )

Alaska Overland Adventures requires anyone booking our vehicles to be of at least 25 years of age at time of rental, and possess a valid driver’s license to be provided at time of rental.

While it may be tempting to take our vehicles or campers in off-road areas (marked or unmarked), along closed roads or attempt water crossings, any such use is strictly prohibited by Alaska Overland Adventures. Our vehicles and campers are intended for use along all public roadways within the State of Alaska. Any border crossings in to Canada is not permitted.

Renters are responsible for any damages to all rental equipment (vehicle, windshield, tires, racks, tents, equipment) as well as any additional expenses incurred from getting stuck, breaking down or resulting from a collision. This includes towing.

It is expected that you know and follow all state and local laws pertaining to vehicles and traffic, as well as make every reasonable effort to allow for safe travel, driving and use of rental equipment. 

All of our rental vehicles and campers include insurance coverage as part of the daily rate. The included insurance cannot be waived or discounted in lieu of providing your own insurance.

Renters are responsible for up to $1000 per occurrence and for any damage occurring during their rental period, over what is covered by insurance.

In the event of a collision, we require the vehicle information, insurance, license, and contact information of all parties involved. Pictures of the damage are helpful if possible. The state of Alaska requires a police report to be filed for all collisions in which damages exceed $500 or an injury occurred. We realize collisions can be extremely stressful and inconvenient. Please contact us as soon as possible. We will do everything we can to help make it less so.

Alaska Overland Adventures makes every effort to make sure its rental vehicles and campers are in tip-top condition. However, a breakdown can happen for many reasons. If there is a non-at-fault mechanical issue that results in not being able to use the vehicle due to it being held overnight at a repair facility, Alaska Overland Adventures will refund that day’s rental charge. If the vehicle cannot be repaired in a timely manner, we will refund the remaining rental charges and assist in getting you to the nearest destination. Any at-fault repairs impeding travel plans will not result in a refund of rental charges.